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Plum Number Not Working

Questions and answers about IVR programming for Plum DEV

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zonner55
Posts: 2
Joined: Wed Jul 15, 2015 6:12 pm

Plum Number Not Working

Post by zonner55 »

Hi,

I just registered and got my Plum number.
Sadly my extension is not working, i keep getting "This number is not in service".

My number is - 617-712-3999 x9625


Look forward to your response.

support
Posts: 3632
Joined: Mon Jun 02, 2003 3:47 pm
Location: Boston, MA
Contact:

Re: Plum Number Not Working

Post by support »

Hi,

We apologize for the inconvenience, it may have taken a short period after registering for your new number to activate. We placed two test calls to your number this morning, and both seemed to work as expected.

After dialing 617-712-3999 we entered your demo extension (9625) and heard the message 'Welcome to Voice,' which appears to be the prompt for the url you have attached to that number.

If you're still experiencing a problem, please let us know.

Regards,
Plum Support

zonner55
Posts: 2
Joined: Wed Jul 15, 2015 6:12 pm

Re: Plum Number Not Working

Post by zonner55 »

Thank you very much. Its working great.

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