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Plum Number Not Working

Posted: Wed Jul 15, 2015 6:18 pm
by zonner55
Hi,

I just registered and got my Plum number.
Sadly my extension is not working, i keep getting "This number is not in service".

My number is - 617-712-3999 x9625


Look forward to your response.

Re: Plum Number Not Working

Posted: Thu Jul 16, 2015 7:37 am
by support
Hi,

We apologize for the inconvenience, it may have taken a short period after registering for your new number to activate. We placed two test calls to your number this morning, and both seemed to work as expected.

After dialing 617-712-3999 we entered your demo extension (9625) and heard the message 'Welcome to Voice,' which appears to be the prompt for the url you have attached to that number.

If you're still experiencing a problem, please let us know.

Regards,
Plum Support

Re: Plum Number Not Working

Posted: Thu Jul 16, 2015 7:56 am
by zonner55
Thank you very much. Its working great.