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Authenticating the Plum Voice IVR Client

Questions and answers about IVR programming for Plum DEV

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emyhre
Posts: 6
Joined: Wed Nov 25, 2015 2:36 pm

Authenticating the Plum Voice IVR Client

Post by emyhre »

I've searched the forum and documentation but didn't see this addressed. How can our server application that serves the VXML authenticate that the client is the Plum Voice IVR interpreter, and not some other (unauthorized) client? For example, can you pass client certificates, or basic auth credentials, or a valid app ID token, VPN, etc.?

If it's an application-level control (like basic auth credentials or an app token) where are those configured?

support
Posts: 3632
Joined: Mon Jun 02, 2003 3:47 pm
Location: Boston, MA
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Re: Authenticating the Plum Voice IVR Client

Post by support »

Hi,

We recommend implementing firewall security that will allow Plum's IVRs to make requests to your web server for your start_url.

Requests can come from:
69.25.74.64/26
4.28.108.192/26 (non-demo)
107.150.140.0/26 (non-demo)

Regards,
Plum Support

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