Replace IVR platform Error Msgs with Custom Recorded Msgs
Posted: Sun Mar 13, 2016 10:21 pm
Hi,
We are posting input from Caller and trying to retrieve/get Information from Restful API's. Between VXML and Restful API we have our own page hosted which integrates with Restful API and return results to VXML.
Sometimes Restful API's takes more than 60 secs to respond and Time-Outs becase we have put fectimeout to 60s in the Data Tag. The Operation timed Msg played by the IVR Platform which do not blend in with our professional male-voice recorded voice msgs.
Error fetching document http://xxxx/xxxMethod.aspx due to Operation timed out after 60000 milliseconds with 0 bytes received
VXI::FetchXML - could not open URL: http://xxxx/xxxMethod.aspx
errno: 203 uri http://xxxx/xxxMethod.aspx
Is there anyway, we can catch platform level error and replace with our custom professional male-voice recorded voice msgs.
Any help would be appreciated.
Thanks.
We are posting input from Caller and trying to retrieve/get Information from Restful API's. Between VXML and Restful API we have our own page hosted which integrates with Restful API and return results to VXML.
Sometimes Restful API's takes more than 60 secs to respond and Time-Outs becase we have put fectimeout to 60s in the Data Tag. The Operation timed Msg played by the IVR Platform which do not blend in with our professional male-voice recorded voice msgs.
Error fetching document http://xxxx/xxxMethod.aspx due to Operation timed out after 60000 milliseconds with 0 bytes received
VXI::FetchXML - could not open URL: http://xxxx/xxxMethod.aspx
errno: 203 uri http://xxxx/xxxMethod.aspx
Is there anyway, we can catch platform level error and replace with our custom professional male-voice recorded voice msgs.
Any help would be appreciated.
Thanks.