Plum IVR Support

The welcome screen to VoiceTrends in Plum Dev says that it can be used to perform A/B experiments on scripts. Yet I don't see anything in the documentation or in VoiceTrends that looks like it does that.

How do you set up an A/B test with VoiceTrends?

http://www.plumvoice.com/docs/voicetrends/start

Hello emyhre,

The page you linked is the correct one on how to perform A/B testing. Specifically, if you go here http://www.plumvoice.com/docs/voicetren ... comparison you will see how you can achieve this.

Please let us know if you need any further assistance.

Regards,
Plum Support

Ah, ok thanks. I wouldn't really consider date comparison an A/B experiment since you're necessarily not getting the same mix of users and other external conditions, but I understand how it can still be useful.

I was hoping that the feature was something like Google Analytics experiments which facilitates and measures the A/B variants automatically, with some instrumentation.

Thanks for the pointer.

Hello emyhre,

We currently do not offer a feature similar to Google Analytics experiments but we have passed this up to the engineers to possibly be implemented.

Regards,
Plum Support