Plum IVR Support

Hi

Can we put our VXML files in Tomcat server on AWS server?
In our test environment I tried assigning 8553008634 to a vxml page on Tomcat server in AWS but got below error.

The file Root.xml exists but we still get an error as file not found.

URL: http://ec2-34-207-235-233.compute-1.ama ... 0/Root.xml

HTTP/1.1 404 Not Found - http://ec2-34-207-235-233.compute-1.ama ... 0/Root.xml
DocumentParser::FetchBuffer - could not open URL: http://ec2-34-207-235-233.compute-1.ama ... 0/Root.xml
DocumentParser::FetchDocument - exiting with error result 2
errno: 203 uri http://ec2-34-207-235-233.compute-1.ama ... 0/Root.xml

Hi Vikas,

It looks like the URL you provided is rendering a HTTP 404 response within our platform. Clicking on the link you provided also generates the generic Tomcat 404 error page. We would recommend double checking your Tomcat and AWS settings to ensure that the Root.xml document is accessible from that URL directly. Please let us know if you have any further questions.

Regards,
Plum Support