SMS: Start/Stop messages

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jverweij

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SMS: Start/Stop messages

PostMon Aug 21, 2017 8:49 pm

We are implementing SMS and need to send customized start and stop responses. It is not clear in the documentation how to do this of if this can be done. The current canned response to a STOP is "You have successfully been unsubscribed from this number....." How do we disable the response so that we can pass our own message through.
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support

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Re: SMS: Start/Stop messages

PostTue Aug 22, 2017 10:51 am

Hi,

Customized start and stop responses are not supported at this time, though we have added it to our feature request list for future platform updates.

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Plum Support
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jverweij

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Re: SMS: Start/Stop messages

PostTue Aug 22, 2017 2:29 pm

Thanks for the reply. I'll reach out to our AM as that is a client requirement before we can implement with production clients.

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