We've Moved! Please visit our new and improved forum over at our new portal: https://portal.plumvoice.com/hc/en-us/community/topics

Using the validator for a remote Url

Questions and answers about IVR programming for Plum DEV

Moderators: admin, support

Post Reply
mimaustx
Posts: 1
Joined: Sun Nov 12, 2017 10:59 pm

Using the validator for a remote Url

Post by mimaustx »

We are attempting to use the validator for a remote Url (https://invoices-sandbox.epaypolicy.com/ivr/start) and we are unable to get it to validate. We are getting the error below -

This document is not valid VoiceXML!
Empty string supplied as input

Can you please help me understand why this error is occurring and what we can do to correct it?

support
Posts: 3632
Joined: Mon Jun 02, 2003 3:47 pm
Location: Boston, MA
Contact:

Re: Using the validator for a remote Url

Post by support »

Hello,

Our VXML validator does not currently support TLS 1.2 at this time. We have verified that your application code does properly validate using HTTP. Our IVR systems all support TLS 1.2 so you will be able to use that URL as your start URL when attempting to place calls.

Regards,
Plum Support

Post Reply