Plum IVR Support

Hi Support Team,

I need your help re: the following code segment:

<log>
<value expr="header_str"/>
</log>

<data name="resp_nearest" src="{{appURL('api/v1/schedule')}}" accept="application/json" method="raw"
enctype="application/json"
headersexpr="header_str" rawexpr="getNearestVisitString(orgid, caregiver.cid)"/>

Here's the issue I'm experiencing:

• - I log the value of header_str and can see that it is set correctly (it happens to be an "Authorization: Bearer <token>" header with token that is 340 characters in length) immediately before its use in the <data> tag.
  - When I call my URL using the <data> tag, the request gets to my server correctly with the "Authorization: Bearer <token>" header included. However, the token has been truncated to 105 characters so my request fails authentication.

Can you think of a reason why the token value gets truncated when using the <data> tag?

Thanks,
Scott Moser

Hi Scott,

Thank you for bringing this to our attention. Our engineers are looking into it, and we will let you know when there is an update.

Regards,
Plum Support

Thanks...

Can you give me an ETA on when I can expect a response? My development is stalled until I can support authentication to my API.

Hi Scott,

We expect to have a patch deployed for this issue by EOB today. We will let you know when it is deployed.

Regards,
Plum Support

Hi Scott,

The patch had now been deployed. Please let us know if you are still experiencing this issue.

Regards,
Plum Support

I've been testing since earlier this morning and it seems to be working well.

Thanks for your help with this important update!

Scott