Page 1 of 1

result_url not be called immediately

Posted: Fri Sep 28, 2018 2:44 pm
by henry
I already can successfully scheduled call and retrieve the vxml from our service. But the "result_url" is not being called immediately after the call is done.

For example, the call is scheduled at 14:46, but receive the callback at result_url at 15:42.

Do I missed some setting on this?

Re: result_url not be called immediately

Posted: Fri Sep 28, 2018 3:30 pm
by support
Hi Henry,

The engineers are currently working on improving the latency you are seeing. It will be pushed in a couple weeks, if not earlier. We will update you here when it is completed. Please let us know if you have any further questions.

Regards,
Plum Support