Acronym too fast
Posted: Sun Oct 07, 2018 8:36 am
Hello,
We're using "acronym" tag to have our payment confirmation code (alphabet and digits) read out to our customers. However, we've received complaints that it is too fast for them.
We've tried using slow and also rate percentage to slow it down, but that sounds very much unnatural and so would prove a poor use experience. We then tried delimiting the characters with commas, colons, periods, semicolons etc'
We then tried out adding spaces between each character of the confirmation code, which comes close to what we need, but now we receive complaints that "it sounds like the recording starts midway through the first character/digit".
Can you suggest any solution for this?
We're using "acronym" tag to have our payment confirmation code (alphabet and digits) read out to our customers. However, we've received complaints that it is too fast for them.
We've tried using slow and also rate percentage to slow it down, but that sounds very much unnatural and so would prove a poor use experience. We then tried delimiting the characters with commas, colons, periods, semicolons etc'
We then tried out adding spaces between each character of the confirmation code, which comes close to what we need, but now we receive complaints that "it sounds like the recording starts midway through the first character/digit".
Can you suggest any solution for this?