ASR Engine & TFNs

Hi,

1. Can PlumVoice setup a toll free number other than US?. I am looking for India toll free number.
2. What are all the ASR engines supported by PlumVoice?

Hello,

1. For provisioning questions please contact our provisioning department at provisioning@plumgroup.com.
2. For ASR Engines we support Nuance OSR 3.0.

If you have any further questions please reach back out!

Regards,
Plum Support

Hi,

I have created a grammar for alphabets which does not recognize most of the users.
Is there any options/properties available for ASR to support Indian accent 'en-IN'?. Please share the relevant documentation.

Hi,

Is there any properties available to set ASR engine to support for indian accent 'en-IN'? Please share relevant document

Hello,

We received your support ticket and responded to your questions there.

Regards,
Plum Support