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ASR Engine & TFNs
Posted: Thu Mar 07, 2019 4:58 am
by aravindm
Hi,
1. Can PlumVoice setup a toll free number other than US?. I am looking for India toll free number.
2. What are all the ASR engines supported by PlumVoice?
Re: ASR Engine & TFNs
Posted: Thu Mar 07, 2019 8:55 am
by support
Hello,
1. For provisioning questions please contact our provisioning department at
provisioning@plumgroup.com.
2. For ASR Engines we support Nuance OSR 3.0.
If you have any further questions please reach back out!
Regards,
Plum Support
Re: ASR Engine & TFNs
Posted: Wed Mar 27, 2019 12:25 am
by armanohar83
Hi,
I have created a grammar for alphabets which does not recognize most of the users.
Is there any options/properties available for ASR to support Indian accent 'en-IN'?. Please share the relevant documentation.
Re: ASR Engine & TFNs
Posted: Wed Mar 27, 2019 2:10 am
by armanohar83
Hi,
Is there any properties available to set ASR engine to support for indian accent 'en-IN'? Please share relevant document
Re: ASR Engine & TFNs
Posted: Wed Mar 27, 2019 8:22 am
by support
Hello,
We received your support ticket and responded to your questions there.
Regards,
Plum Support