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ASR Engine & TFNs

Posted: Thu Mar 07, 2019 4:58 am
by aravindm
Hi,

1. Can PlumVoice setup a toll free number other than US?. I am looking for India toll free number.
2. What are all the ASR engines supported by PlumVoice?

Re: ASR Engine & TFNs

Posted: Thu Mar 07, 2019 8:55 am
by support
Hello,

1. For provisioning questions please contact our provisioning department at provisioning@plumgroup.com.
2. For ASR Engines we support Nuance OSR 3.0.

If you have any further questions please reach back out!

Regards,
Plum Support

Re: ASR Engine & TFNs

Posted: Wed Mar 27, 2019 12:25 am
by armanohar83
Hi,

I have created a grammar for alphabets which does not recognize most of the users.
Is there any options/properties available for ASR to support Indian accent 'en-IN'?. Please share the relevant documentation.

Re: ASR Engine & TFNs

Posted: Wed Mar 27, 2019 2:10 am
by armanohar83
Hi,

Is there any properties available to set ASR engine to support for indian accent 'en-IN'? Please share relevant document

Re: ASR Engine & TFNs

Posted: Wed Mar 27, 2019 8:22 am
by support
Hello,

We received your support ticket and responded to your questions there.

Regards,
Plum Support