recordcall - dtmf tones not audible in call recording
Posted: Wed Jun 12, 2019 3:46 pm
I'm implementing the recordcall funcionality as outlined in the documentation...
https://www.plumvoice.com/docs/dev/voic ... recordcall
I'm able to successfully record the call and post the resultant audio file to my server. When listening to the recorded call I can hear the voice prompts and user voice input. However the tones from dtmf input are not audible in the recording.
Is this expected behavior that dtmf tones are not audible in the recording? I cannot find any documentation or support posts that indicate the expected behavior.
Also, are there any performance impacts to leveraging the recordcall property?
https://www.plumvoice.com/docs/dev/voic ... recordcall
I'm able to successfully record the call and post the resultant audio file to my server. When listening to the recorded call I can hear the voice prompts and user voice input. However the tones from dtmf input are not audible in the recording.
Is this expected behavior that dtmf tones are not audible in the recording? I cannot find any documentation or support posts that indicate the expected behavior.
Also, are there any performance impacts to leveraging the recordcall property?