max disconnect count exceeded - ???
Posted: Wed Jul 05, 2006 4:10 pm
what does this mean? i have an event that is fired when the user disconnects - is this affected by this message?
Hi,
Within your <catch> tag, your disconnect handler/event is probably causing some sort of infinite loop by throwing another disconnect event, or transitioning to a page or dialog that throws a disconnect event. E.g. (contrived):
<catch event="connection.disconnect">
<!-- do some stuff -->
<disconnect />
</catch>
If you continue to experience IVR problems, provide an IVR code snippet or link thereto and we'll have a look at it.
Regards,
Plum Support