Plum IVR Support

Is there are way in plum where using a special character like # can define an end of an input (E.g. to enter the telephone number you type the number and the end it with the # character. If so can you point me to the plum documentation which gives this as an example?

Hello,

This is already the default behavior. Within your IVR applications, you can terminate all input (speech or dtmf) via the # key. All of the built in grammars support # termination and will strip the # key off if it is pressed. The only reason you might not be able to do this right now would be because your IVR grammar does not expect this as a possible input. If for some reason you are not able to terminate input via the # key please post a sample IVR grammar and we will suggest modifications to allow for # input.

Regards,
Plum Support

here is our code and we want to use the # sign both for the user name and password

<?xml version="1.0"?>
<vxml version="2.0">
<property name="inputmodes" value="dtmf"/>
<var name="logincount" expr="1"/>
<form id="welcome">
<block>
<prompt>
Welcome to Macy's South System Communication Log paging System.
</prompt>
<goto next="#login"/>
</block>
</form>
<form id="login">
<field name="userid" type="digits">

<prompt>
Now, Please enter your user number.
</prompt>
<noinput>
Sorry! I didn't hear you.
</noinput>
<noinput count="3">
You didn't respond. You'll be disconnected.
Good bye!
<disconnect/>
</noinput>
<nomatch>
Sorry, I didn't understand.
<reprompt/>
</nomatch>
</field>
<field name="pwd" type="digits">

<prompt>
Please enter your password.
</prompt>
<noinput>
Sorry! I didn't hear you.
</noinput>
<noinput count="3">
You didn't respond. You'll be disconnected.
Good bye!
<disconnect/>
</noinput>
<nomatch>
Sorry, I didn't understand.
<reprompt/>
</nomatch>
</field>
<filled>
<prompt>
Please hold, login information is being processed!
</prompt>
<submit next="http://11.54.32.146/ivr/default.asp" namelist="userid logincount pwd" method="get"/>
</filled>
</form>
</vxml>

So do you wish to have "#" key as part of the input string? For instance, right now, if you have a field of type="digits" and the caller presses "1 2 3 4 #", the IVR will assign "1234" to the field variable. If you want to be able to capture the terminating "#" after a string of digits, you should not use the "digits" type but, instead, declare your own IVR <grammar>: