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Custom Logs
Posted: Mon Oct 30, 2006 8:44 pm
by brent.russell
Is there a way I can make custom logs based off my responses from php.
IVR example needed for creating logs/responses
Posted: Thu Nov 02, 2006 6:31 pm
by support
Hi,
Can you provide a little more detail, or a simple IVR example? What types of IVR logs/responses are you interested in?
Regards,
Plum Support
Posted: Thu Nov 02, 2006 6:37 pm
by brent.russell
Well I want to make a log that contains. "5558886656 has been unsubscribed" Or "phone Number does not exsist in database". I want to log responses that my php script is giving back. I could use a log on my server but I would like to just create a custom one on Plums server. is this possible?
use <log> tag in vxml code for IVR session logs
Posted: Fri Nov 03, 2006 1:41 pm
by support
Hi,
Creating a single-purpose custom log file on a Plum IVR server is not possible, since we do not allow direct access to the IVR file system on our IVR hosting site(s).
You could theoretically use the
<log> tag in your vxml code to log data/statements to the IVR session logs (accessible via the Session logs link). E.g.:
<form id="doSomeLogging">
<block>
<log>this data will appear in the session log</log>
</block>
</form>
But there is other data in these logs too, so you would have to parse out your own data.
Your best and cleanest bet is to just log to a file on your own IVR server.
Regards,
Plum Support