Plum IVR Support

Hi,

I m not able to select a 'Cepstral Engine" TTS engine like duncan, frank, walter, emily, linda, robin, damien, duchess for en-US.

Its only "AT&T Natural Voices:" which is working for all the TTS engines under its belt like mel, mike, ray, rich, claire, crystal, julia, lauren for en-US.

Please let me know if the "AT&T Natural Voices:" is the default engine & cannot be changed.

Thanks,
-Awaneesh

Hello,

At this time, AT&T is the default TTS engine and cannot be changed. We do, however, have plans in the future to allow IVR customers to change this setting.

Regards,

Plum Support