Plum IVR Support

Posted: **Thu Nov 30, 2006 11:18 pm**

Hi,

How to enable the Live logs becuase it always shows as 'None' in my account.

Please suggest.

-Awaneesh

Posted: **Fri Dec 01, 2006 12:31 pm**

Hello,

The "Live Logs (by ANI)" column will only contain an active link while there is an IVR call connected to the IVR system. Try making an IVR call into the IVR system and clicking "Refresh" while you are still connected.

Regards,

Plum Support

Plum IVR Support

To get Live logs for the calls

To get Live logs for the calls

call into IVR system and click "Refresh" while con