Call transfer Not working
Posted: Mon Dec 18, 2006 8:02 am
Hi,
I have this VXML from call transfer which i got from the thread..
http://support.plumgroup.com/viewtopic. ... ect+hangup
<?xml version="1.0"?>
<vxml version="2.0">
<form id="transfer">
<transfer name="the_transfer" bridge="true" destexpr="+15613689500" connecttimeout="10s">
<prompt bargein="false">Please wait while I transfer you to the next available representative.</prompt>
<filled>
<if cond="the_transfer == 'noanswer' || the_transfer == 'network_busy' || the_transfer == 'unknown' || the_transfer == 'busy'">
<prompt>I was unable transfer you to a representative at this time. Please try again later. <break time="2s"/></prompt>
<goto next="#card_holder"/>
</if>
</filled>
</transfer>
</form>
</vxml>
But it seems to be not working & we are not able to transfer the call & getting the prompt as mentioned in the VXML.
Please help by pointing out the mistakes in the VXML if any as its very important.
Thanks,
-Awaneesh
I have this VXML from call transfer which i got from the thread..
http://support.plumgroup.com/viewtopic. ... ect+hangup
<?xml version="1.0"?>
<vxml version="2.0">
<form id="transfer">
<transfer name="the_transfer" bridge="true" destexpr="+15613689500" connecttimeout="10s">
<prompt bargein="false">Please wait while I transfer you to the next available representative.</prompt>
<filled>
<if cond="the_transfer == 'noanswer' || the_transfer == 'network_busy' || the_transfer == 'unknown' || the_transfer == 'busy'">
<prompt>I was unable transfer you to a representative at this time. Please try again later. <break time="2s"/></prompt>
<goto next="#card_holder"/>
</if>
</filled>
</transfer>
</form>
</vxml>
But it seems to be not working & we are not able to transfer the call & getting the prompt as mentioned in the VXML.
Please help by pointing out the mistakes in the VXML if any as its very important.
Thanks,
-Awaneesh