Plum IVR Support

I want to have a caller call in to the voice system and when they choose certain options they will be transfered to another number. As soon as that other person picks up a call will be placed to another number where all 3 can be on the line.

If that is not possible I would like it so that the original person gets disconnected and another transfer takes place. Is any of this possible? I just need to be led in the right place.

Thanks
Brent

Hi Brent,

Unfortunately, neither of these options is possible. The IVR platform does not support any method of 3-way calling (your first question), nor can it force a far-end disconnect (2nd question).

Regards,
Plum support

Is there anyway to build a voice confrencing application by getting more than 2 people on?

Hi Brent,

Unfortunately, the IVR platform does not support any means of conferencing more than 2 people together.

Regards,
Plum Support