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End Call in X Minutes after Forwarding

Posted: Thu Jun 07, 2007 3:03 pm
by alennon
I need to do this and did not see a way to do it with your API:

1) User Calls the IVR Server (This works)
2) User makes a selection and the call is forwarded to a phone number (This Works)
3) After X minutes the call is cut off (This does not work )
4) A report is sent that tells me how long a call was (This works)

For some reason I don’t see any IVR services that allow #3 Seems it should be easy enough since you can still accurately track the total time of the call.

Let me know what I am missing.
Thanks
Aaron

IVR maxtime attribute of <transfer> tag limits call le

Posted: Thu Jun 07, 2007 3:13 pm
by support
The IVR maxtime attribute of the <transfer> tag can limit the length of IVR phone calls.

Hope this helps.