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Result url is not called when making an outbound IVR call

Questions and answers about IVR programming for Plum DEV

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dj.achaemenian
Posts: 1
Joined: Tue Jul 30, 2013 10:46 am

Result url is not called when making an outbound IVR call

Post by dj.achaemenian »

Hi,

I've created an application using Plumvoice outbound IVR. It used to be working fine, but from yesterday I noticed that Plumvoice stopped calling back my Result Url.

When I look at my own logs, I can see that initial GET call to my call back URL is made, and seems to be fine, but then my Result Url is not called via a post request from Plumvoice.

Just wondering if there is an issue with Plumvoice, or if not, what's you recommendation on debugging this?

Thanks.

support
Posts: 3632
Joined: Mon Jun 02, 2003 3:47 pm
Location: Boston, MA
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Re: Result url is not called when making an outbound IVR cal

Post by support »

Hi,

There was an issue from yesterday that caused result_url to not be called. This issue has been corrected and you should now be able to see your result_urls called again.

Please let us know if you continue to experience this issue.

Regards,
Plum Support

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