input response time

[msh]

I have a login section that prompts users to input their EE id. We are running into an issue where the EEID is 8 digits and the users are punching in 4 digits at a time, but the pause is long enough that the system thinks they have finished inputting their ID's. What are my options to get around this?

[support]

Hi,

You can increase the time the user has to input digits by using the "interdigittimeout" property. For example, if you insert the line below into your application, users will have 3 seconds to input digits before the prompt finishes:

Code: Select all

<property name="interdigittimeout" value="3s"/>

Regards,
Plum Support