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User Spell Out A Word

Posted: Fri Aug 17, 2007 7:56 am
by rayishome
Is there any samples of how you can have a user spell out a word. Like "Egg" and the user actually will spell the word.

IVR system does not spell out text for speech recognition

Posted: Fri Aug 17, 2007 9:24 am
by support
Hi,

We do not have any IVR code samples of how you can have the user spell out a word.

Due to limitations with speech recognition technology, it would be difficult for a speech engine to understand what the user is spelling, just as it would be difficult for a human to understand another human spelling out a word.

Hope this helps.

Regards,
Plum Support