Plum IVR Support

Let's assume I have VoiceXML script that makes an outbound call. I send the start_URL and the result_URL to the plumVoice hosted platform to trigger the call.

When the script ends, I use an exit element to exit. If I include a namelist, where does that information go, if anywhere? Can it show up POSTed to the result_URL?

Alternatively, is it possible to modify call_parameters dynamically and have that new value show up in result_URL?

I'm just being lazy here and attempting to avoid implementing/testing/maintaining an extra data element.

Hi,

If you include a namelist inside of an <exit> tag, the Plum IVR platform, upon reaching an <exit> tag, will simply discard the variables returned to it and disconnect. So, result_URL cannot pick up a namelist from an exit element.

It is also not possible to modify call_parameters and have this new value show up in result_URL.

You should just use the <submit> tag to send the information to your end before exiting your IVR script.

Regards,
Plum Support