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Outbound caller id/ani
Posted: Tue Oct 30, 2007 5:42 pm
by cwhittenburg
Checked around and found some references for setting outbound callerid/ani on transfer calls, but can someone give me a quick example on setting callerid when using queuecall.php?
Trying to override the default of "617-712-3000".
Thanks.
Outbound caller id/ani with IVR system
Posted: Wed Oct 31, 2007 9:34 am
by support
Hi,
To change the caller id, you can send an e-mail to
support@plumvoice.com with your IVR customer ID and user account in the subject line. The customer ID would be found in your support contract with Plum. If you do not yet have a support contract with Plum you should contact your account manager regarding this issue.
Regards,
Plum Support