Plum IVR Support

I'm using queuecalls.php with a scheduled_timestamp parameter to kick off a campaign at a designated time. Whenever I call queuecalls, the system seems to immediately call the start_url with no parameters ($_POST is empty). When the call is actually placed at the scheduled time, start_url is called properly with the proper parameters.

This isn't a big deal to me, I wrote some defensive code to ignore this, but I thought I'd report it

Thanks,
Mike

Hi,

This is the expected behavior of the IVR platform. As soon as you queue an IVR call, the outbound IVR system immediately checks to see that start_url is a valid URL, regardless of when the IVR call is scheduled to happen. This is to make sure that callees don't receive an "error.badfetch" message due to an invalid URL.

Hope this clarifies things.

Regards,
Plum Support