Plum IVR Support

I am using my hosting elsewhere to serve the vxml and asp files. I have noticed that, while building and testing, I upload (FTP) new files and they are not reflected when I call in.

Is Plum Host requesting from the server every time or is it using previously used versions of the files. How can I ensure the most up-to-date vxml or asp file is being used on every call?

Hi,

You should go to this IVR link for information on caching files:
http://www.plumvoice.com/docs/dev/devel ... ce:caching

I would recommend setting a maxstale and maxage value of 0 for your files to ensure that a fresh copy is always fetched from your IVR server.

Regards,
Plum Support