Plum IVR Support

Posted: **Tue Feb 05, 2008 6:48 pm**

Hey crew,

I have a recording that is captured using:

	<record name="initial_recording" beep="true" dtmfterm="true" maxtime="720s" finalsilence="300s" type="audio/basic">

Well, once I'm done saving this recording, I want to clear out my record tag, which is called initial_recording.

When I use this:

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			<log>process_combine_voxs.xml - MID1 (File size in bytes: <value expr="initial_recording$.size"/>)</log>
			<clear namelist="initial_recording"/> 
			<log>process_combine_voxs.xml - MID2 (File size in bytes: <value expr="initial_recording$.size"/>)</log>

I get this:

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local 6105849795 10 [[05/Feb/2008:18:37:52 -0500] 3975 000001;010;1202253166 label process_combine_voxs.xml - MID1 (File size in bytes:  19712 ) 
local 6105849795 10 [[05/Feb/2008:18:37:52 -0500] 3975 000001;010;1202253166 label process_combine_voxs.xml - MID2 (File size in bytes:  19712 )

When I'm expecting the file size to be cleared out to zero or null and expect this:

Code: Select all

local 6105849795 10 [[05/Feb/2008:18:37:52 -0500] 3975 000001;010;1202253166 label process_combine_voxs.xml - MID1 (File size in bytes:  19712 ) 
local 6105849795 10 [[05/Feb/2008:18:37:52 -0500] 3975 000001;010;1202253166 label process_combine_voxs.xml - MID2 (File size in bytes:  0 )

Please assist.

Thanks,

Mike C.

Posted: **Wed Feb 06, 2008 11:43 am**

Hi,

Could you post more of your IVR code from your VXML script here? We need more information to help us figure out the IVR issue.

Also, if you want to clear the shadow variable, "size", for initial_recording, you should do it explicitly as <clear namelist="initial_recording"/> will not clear the shadow variable, "size". To clear it explicitly, you would type <clear namelist="initial_recording$"/>.

Regards,
Plum Support

Posted: **Wed Feb 06, 2008 7:21 pm**

This is exactly what I needed. Thanks!

Plum IVR Support

<clear>ing out my <record> tag

<clear>ing out my <record> tag

IVR script for clearing a shadow variable