Transfer Call straight to an extension

[acadenilla]

What is the syntax to transfer call straight to an extension??

Thanks

Allan

[support]

Hi,

The <transfer> tag is used in this IVR syntax:

Code: Select all

<transfer dest="tel:+11234567890;postd=1234"/>

Hope this helps.

Regards,
Plum Support

[acadenilla]

Is there another syntax?

Code: Select all

<transfer dest="tel:+11234567890;p1p2p3p4"/> 

[support]

Hi,

Could you please provide more details as to what you're trying to do with your IVR application?

Regards,
Plum Support

[acadenilla]

its ok i will use the postd

thanks

[acadenilla]

To get mine to completely work i had add a "p" in the syntax

Code: Select all

<transfer dest="tel:+11234567890;postd=p1234"/> 

[acadenilla]

what is the syntax to get the call duration and filesize when using the
record property?

Code: Select all

<property name="recordcall" value="true" />

recordcall$.duration?

Allan

[support]

Hi,

There isn't any IVR syntax for how to get the duration and file size for the IVR property, "recordcall". The shadow variables, "duration" and "size", only correspond to the IVR tag, <record>.

Hope this is helpful.

Regards,
Plum Support

[acadenilla]

Do you know any way to calculate or get the duration for the recording?

[acadenilla]

this is what i got


duration (secs) = (Filesize (kb) * / (bit rate (kb) )

http://digitalramblings-0612.blogspot.c ... sizes.html

[acadenilla]

duration (secs) = (Filesize (kb) * 8 / (bit rate (kb) )

[support]

Yes, that formula in your IVR code will calculate the duration for you.