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Call duration

Posted: Fri Mar 14, 2008 9:01 am
by sking@xosphere.com
Hello guys, is there any way to get the timing an application is being used programatically ?

I need to pass this data to a logging database.

Is there any session variable i can get it from ?


Thank you

IVR links for getting call length

Posted: Fri Mar 14, 2008 9:56 am
by support
Hi,

Sorry, but there isn't an IVR session variable that tells you the IVR call duration.

However, here are some earlier IVR posts that describe how to get the IVR call length:

http://support.plumvoice.com/viewtopic.php?t=697

http://support.plumvoice.com/viewtopic.php?t=444

Hope these posts help.

Regards,
Plum Support