Voice recognition of a spelled word character by character.
Posted: Fri Mar 14, 2008 3:29 pm
We are thinking of an inbound approach where the caller is offered the ability to spell a word that cannot be recognized.
Currently we are only aware of this ability when using the ACRONYM method for outputting a word (or grammar entry).
We can recognize one character at a time but currently the recognition phase terminates after a single character recognition. Do you have a script that will recognize a string of characters spelled out individually.
Is there a grammar string or a guide as to how we can do this.
We would also need to include recognition of the word space (or an equivalent word) to act as a word spacer and the word "end" or a suitable alternative, when the spelling is complete.
Do you have a suitable script somewhere?
Thank You
KS Tony Tyler
Currently we are only aware of this ability when using the ACRONYM method for outputting a word (or grammar entry).
We can recognize one character at a time but currently the recognition phase terminates after a single character recognition. Do you have a script that will recognize a string of characters spelled out individually.
Is there a grammar string or a guide as to how we can do this.
We would also need to include recognition of the word space (or an equivalent word) to act as a word spacer and the word "end" or a suitable alternative, when the spelling is complete.
Do you have a suitable script somewhere?Thank You
KS Tony Tyler