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Queuecalls failure

Posted: Sat Apr 05, 2008 7:08 am
by mafeldman
I've have a program that creates outbound campaigns which was working fine until yesterday. The problem seems to be that queuecalls.php is returning nothing and the campaign gets created with no calls in it.

When I tried creating a campaign using the development tools form, I get this return:

<?xml version="1.0" ?>
<queuecalls status="failed">Internal system error.</queuecalls>

Can you help with this?

Thanks,
Mike

IVR support team aware of Queuecalls failure issue

Posted: Mon Apr 07, 2008 8:46 am
by support
Hi Mike,

We're aware of the IVR issue that you have just mentioned and we're currently working on it. Thanks for the notification and sorry for any inconveniences that this may have caused.

Regards,
Plum Support

Queuecalls failure issue has been resolved by IVR support

Posted: Mon Apr 07, 2008 10:01 am
by support
Hi Mike,

This IVR issue has now been resolved.

Regards,
Plum Support