Plum IVR Support

Hello,
Minor issue... the clone option seems to work only on the last page of an app. When I attempt to clone the first or second page of a 3-page app, the cloned page does not get created. (work around is just to re-sort the pages)

Let me know if you cannot duplicate on your side.

Thanks!

We couldn't reproduce the error, which makes us think it's not related to the number of pages, but rather what's actually on the page itself. Which of your applications is having this error? We will make a clone of it in your account so we can investigate.

Thanks. I was mistaken with the re-sorting. Apologies for that. I was in fact able to reproduce on pages that include a Transfer module. Once I remove that, the page is clone-able. Can you try the same?

Which of your applications is having this error? We want to make a clone of it first, so we don't accidentally cross paths with both of us editing the same application at the same time.

You can use test_cc_ach. do I need to share with a specific user?

No, you don't need to share. You should see a Plum copy of this app in your account. We're investigating now and we'll let you know as soon as we have updates, thanks!

Hi, this bug has been fixed, please let us know if you run into further issues.

Yep, that resolved it. Thanks!