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VoiceTrends - Diagnostic Flow

Questions and answers about Plum Fuse+

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fscianna
Posts: 23
Joined: Tue Mar 07, 2017 5:42 pm

VoiceTrends - Diagnostic Flow

Post by fscianna »

In the Dev platform, there is an option in VoiceTrends reporting called "Diagnostic Flow" to help identify trouble areas in the call-flow. I don't currently see that option in the Navigation menu on Fuse+ but there is a reference to it in the documentation. Will that (or a similar type of reporting) in fact be available in production? Thanks!

support
Posts: 3632
Joined: Mon Jun 02, 2003 3:47 pm
Location: Boston, MA
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Re: VoiceTrends - Diagnostic Flow

Post by support »

Yes, that will be included in one of our future releases for sure. Thanks for your patience!

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