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Unable to add new user

Questions and answers about Plum Fuse+

Moderators: admin, support

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jverweij
Posts: 79
Joined: Thu Apr 27, 2017 11:29 am

Unable to add new user

Post by jverweij »

I'm set up as an admin and not able to add a new user. Entering required fields and receiving message that fields are missing.
thanks.

support
Posts: 3632
Joined: Mon Jun 02, 2003 3:47 pm
Location: Boston, MA
Contact:

Re: Unable to add new user

Post by support »

We see that the admin user used to be someone else on your account. If you haven't logged out/in recently, please log out and log back in as you may have older non-admin permissions cached. Also, just to be clear, all fields are required. You must enter a first and last name, and an email address for each new user.

If you continue to have issues, please PM the exact URL you are having problems with.

jverweij
Posts: 79
Joined: Thu Apr 27, 2017 11:29 am

Re: Unable to add new user

Post by jverweij »

I've logged out and logged back in and cleared my cache. All fields are entered, but am still receiving the error.

Thanks,

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