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Completed/Pending Table Question

Questions and answers about Plum Fuse+

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jverweij
Posts: 79
Joined: Thu Apr 27, 2017 11:29 am

Completed/Pending Table Question

Post by jverweij »

We are not seeing any completed calls in the Completed Call Table for outbound programs that we are testing right now. We are uploading csv files and are completing calls, but that tab is empty. All the calls appear to be under the Pending tab with a status of queueing, saying 0 of 1 Attempts, even though calls have been completed.
Are we missing something in the process?
thanks

support
Posts: 3632
Joined: Mon Jun 02, 2003 3:47 pm
Location: Boston, MA
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Re: Completed/Pending Table Question

Post by support »

This is seemingly a bug in Fuse+, we are working on a fix. We'll let you know here as soon as we have updates, thanks for your patience.

support
Posts: 3632
Joined: Mon Jun 02, 2003 3:47 pm
Location: Boston, MA
Contact:

Re: Completed/Pending Table Question

Post by support »

The fix for this has been pushed to production, please let us know if you continue to run into issues.

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