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Uploaded audio lost after click Save

Questions and answers about Plum Fuse+

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henry
Posts: 21
Joined: Tue Aug 01, 2017 1:11 pm

Uploaded audio lost after click Save

Post by henry »

Team,

we tried to upload an customized audio format(8Khz, Mono, u-law) through audio manager.
Upload audio file success, but after click "Save" application, the audio is lost.

Thanks

support
Posts: 3632
Joined: Mon Jun 02, 2003 3:47 pm
Location: Boston, MA
Contact:

Re: Uploaded audio lost after click Save

Post by support »

Fuse+ only accepts .WAV and .MP3 files, specifically:

* 8 kHz, 16-bit, linear PCM WAV
* 8 kHz, 8-bit, µ-law WAV
* 32 kbps, 16khz, MP3

If you continue to have issues, please let us know exactly which application, revision, and prompt you are having trouble with.

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