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audio file lost after save - trial version

Questions and answers about Plum Fuse+

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shelfos
Posts: 3
Joined: Wed Aug 30, 2017 11:14 am

audio file lost after save - trial version

Post by shelfos »

I'm testing out the functionality of Fuse+, deciding whether it is something we will subscribe to, and so far the trial version is working great. The only issue I have is that whenever I upload an audio file (.mp3), it uploads successfully, I'm able to click on the play button and hear the audio, but after pressing Save, the file goes away. The file itself has a bit rate of 36kbps.

support
Posts: 3632
Joined: Mon Jun 02, 2003 3:47 pm
Location: Boston, MA
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Re: audio file lost after save - trial version

Post by support »

Hey, actually we found that it was a bug in Fuse+, but we have deployed the fix on the evening of the 30th. Please let us know if you continue to run into issues.

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