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About result_url not be called

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henry
Posts: 21
Joined: Tue Aug 01, 2017 1:11 pm

About result_url not be called

Post by henry »

Team,

We tried to schedule calls with parameter result_url to post call result "call_details" to our REST service.
Unlucky, the rest_url is not being called after the call completed. Even we manually schedule call through "Queue Calls".

Thanks

support
Posts: 3632
Joined: Mon Jun 02, 2003 3:47 pm
Location: Boston, MA
Contact:

Re: About result_url not be called

Post by support »

We found a bug where the result_url was not being properly sent when you queue outbound calls via the browser. We have just deployed a fix, please let us know if you continue to run into issues.

However, we did not find any bugs when queueing an outbound call via API. To clarify, we do not POST a variable named "call_details," we only POST the data you set under the Post-Call Webservice section.

If you need additional help, please PM us with the username, application name, revision number, and deployment ID of the outbound campaign you are having trouble with.

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