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exporting completed and pending call data
Posted: Thu Nov 02, 2017 1:57 pm
by jverweij
We're attempting to export the call data from the deployment tab (completed calls) based on specific data ranges (either just 11/2 or 11/1 - 11/2) and the csv export is pulling data outside the set date range, back to our first call file uploads. Is this a known issue
thanks,
Re: exporting completed and pending call data
Posted: Fri Nov 03, 2017 3:12 pm
by support
This is a bug, right now we are not looking at the calling window at all and returning all outbound calls. We are working on a fix and plan to have it ready by 11/9. We apologize for the inconvenience.
Re: exporting completed and pending call data
Posted: Thu Nov 09, 2017 11:13 am
by support
The fix has been pushed to production. Please let us know if you run into further issues.