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exporting completed and pending call data

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jverweij
Posts: 79
Joined: Thu Apr 27, 2017 11:29 am

exporting completed and pending call data

Post by jverweij »

We're attempting to export the call data from the deployment tab (completed calls) based on specific data ranges (either just 11/2 or 11/1 - 11/2) and the csv export is pulling data outside the set date range, back to our first call file uploads. Is this a known issue
thanks,

support
Posts: 3632
Joined: Mon Jun 02, 2003 3:47 pm
Location: Boston, MA
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Re: exporting completed and pending call data

Post by support »

This is a bug, right now we are not looking at the calling window at all and returning all outbound calls. We are working on a fix and plan to have it ready by 11/9. We apologize for the inconvenience.

support
Posts: 3632
Joined: Mon Jun 02, 2003 3:47 pm
Location: Boston, MA
Contact:

Re: exporting completed and pending call data

Post by support »

The fix has been pushed to production. Please let us know if you run into further issues.

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