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Unable to change account email address

Questions and answers about Plum Fuse+

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anorman728
Posts: 15
Joined: Wed May 10, 2017 12:07 pm

Unable to change account email address

Post by anorman728 »

I'm not 100% sure, but I think this is a bug in the Fuse+. Our company is changing our email domain, so I need to change the email address, but when I go to the "User Settings" in "My Account," the save button doesn't do anything. (I also checked the browser console, and it doesn't log any JS errors.)

Is anybody else experiencing this?

support
Posts: 3632
Joined: Mon Jun 02, 2003 3:47 pm
Location: Boston, MA
Contact:

Re: Unable to change account email address

Post by support »

Hi,

We have identified a bug in the platform which was preventing this change from saving. A fix has been deployed and you should now be able to save the update. Please let us know if you are still experiencing any issues.

Regards,
Plum Support

anorman728
Posts: 15
Joined: Wed May 10, 2017 12:07 pm

Re: Unable to change account email address

Post by anorman728 »

Looks like that did the trick. Thanks!

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