Plum IVR Support

Team,

Recently, "Post-Call webservice" are invoked two times after call completed. This issue is not happened for every call.
As my understanding, it should happened once, correct?

30 Nov 2017 11:35:55 AM -0500: Post-Call Webservice, [rest] - Sending REST request
30 Nov 2017 11:36:27 AM -0500: Post-Call Webservice, [rest] - Success
30 Nov 2017 11:36:28 AM -0500: Post-Call Webservice, [rest] - Sending REST request
30 Nov 2017 11:37:00 AM -0500: Post-Call Webservice, [rest] - Success

Hi Henry,

This issue has been filed with the engineering team and we will let you know when it is resolved.

Regards,
Plum Support

Hi Henry,

Our team has asked for the phone number and the time-stamp of the call so that they can look up the call log.

Thanks,
Plum Support

Hello,
The phone number and time stamp has been sent through P-message.

Hello,

We wanted to provide an update. Our engineers have reproduced this issue and are currently working on a patch. We will let you know as soon as a patch for this issue has been deployed.

Regards,
Plum Support

A bug fix has been deployed to correct this issue. Please let us know if you experience any further issues.