Team,
Recently, "Post-Call webservice" are invoked two times after call completed. This issue is not happened for every call.
As my understanding, it should happened once, correct?
30 Nov 2017 11:35:55 AM -0500: Post-Call Webservice, [rest] - Sending REST request
30 Nov 2017 11:36:27 AM -0500: Post-Call Webservice, [rest] - Success
30 Nov 2017 11:36:28 AM -0500: Post-Call Webservice, [rest] - Sending REST request
30 Nov 2017 11:37:00 AM -0500: Post-Call Webservice, [rest] - Success
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Issue about "Post-Call Webservice" are invoked two times
Re: Issue about "Post-Call Webservice" are invoked two times
Hi Henry,
This issue has been filed with the engineering team and we will let you know when it is resolved.
Regards,
Plum Support
This issue has been filed with the engineering team and we will let you know when it is resolved.
Regards,
Plum Support
Plum Support
http://www.plumvoice.com
http://www.plumvoice.com
Re: Issue about "Post-Call Webservice" are invoked two times
Hi Henry,
Our team has asked for the phone number and the time-stamp of the call so that they can look up the call log.
Thanks,
Plum Support
Our team has asked for the phone number and the time-stamp of the call so that they can look up the call log.
Thanks,
Plum Support
Plum Support
http://www.plumvoice.com
http://www.plumvoice.com
Re: Issue about "Post-Call Webservice" are invoked two times
Hello,
The phone number and time stamp has been sent through P-message.
The phone number and time stamp has been sent through P-message.
Re: Issue about "Post-Call Webservice" are invoked two times
Hello,
We wanted to provide an update. Our engineers have reproduced this issue and are currently working on a patch. We will let you know as soon as a patch for this issue has been deployed.
Regards,
Plum Support
We wanted to provide an update. Our engineers have reproduced this issue and are currently working on a patch. We will let you know as soon as a patch for this issue has been deployed.
Regards,
Plum Support
Plum Support
http://www.plumvoice.com
http://www.plumvoice.com
Re: Issue about "Post-Call Webservice" are invoked two times
A bug fix has been deployed to correct this issue. Please let us know if you experience any further issues.
Plum Support
http://www.plumvoice.com
http://www.plumvoice.com