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How to upload a call_record audio into AWS S3 bucket?
Posted: Fri Dec 15, 2017 1:36 am
by Strats
Hi Team,
I am recording a part of the call using "call_recording" module. As said in the documentation, the recorded audio(in .UL format) will be stored in the variable(call_recording). How to I use this variable to upload the recorded audio file to AWS S3 bucket?
Explanation supported with screenshots would be great.
Thanks,
Strats.
Re: How to upload a call_record audio into AWS S3 bucket?
Posted: Fri Dec 15, 2017 6:13 pm
by support
Hi Strats,
Unfortunately the authentication process used by AWS S3 requires you to perform a SHA1 signature against each request which is not currently a feature available in Fuse+. If you absolutely need to store your data in S3 we would recommend pushing the recording using the REST module to a custom REST service that you would build which would in turn upload the data to S3. We will definitely mention to our engineers that support for S3 as a target platform would be useful so that they can add it to the feature request list. Please let us know if you need any additional details.
Regards,
Plum Support
Re: How to upload a call_record audio into AWS S3 bucket?
Posted: Tue Jan 09, 2018 11:31 am
by zterlizzese
I too am working with AWS S3 (Amazon's servers) and would greatly appreciate the ability to easily communicate with data to their system. Is there any way to access/print the raw contents of a "call_recording" object so that we can hash it and send it to Amazon's servers?
Zachary
Re: How to upload a call_record audio into AWS S3 bucket?
Posted: Wed Jan 10, 2018 10:12 am
by support
Hi Zachary,
For now, the best option is to utilize the REST module to send the recording stored in the "call_recording" object to a web service (that you build) to hash and send the data to S3.
Best,
Plum support
Re: How to upload a call_record audio into AWS S3 bucket?
Posted: Fri Jan 12, 2018 8:54 pm
by zterlizzese
Understood. I've setup a web service to receive the call_recording. I am using a REST endpoint like this:
Code: Select all
[WebInvoke(Method = "POST", ResponseFormat = WebMessageFormat.Json, BodyStyle = WebMessageBodyStyle.Wrapped, UriTemplate = "REST")]
string receiveAudio(Stream file);
I am then returning the number of bytes read as an early proof of concept. Unfortunately I am reading 0 bytes. Do you have any details that could help me receive this file in a web service (like data type to expect or the format that the data is sent in)?
Thank you for all of your help,
Zachary
Re: How to upload a call_record audio into AWS S3 bucket?
Posted: Mon Jan 15, 2018 4:26 pm
by support
The MIME type for the call recording is audio/x-wav.