Plum IVR Support

Hi Support,

I have an application where my REST API call takes around 8 seconds where the user has to wait. I want a play a background sound until the call proceeds to the next module. How do I play a background sound during the REST API call?


Thanks,
Strats.

Hi Strats,

You can set music to play during an API call by going to your Application Settings page (within your application click the gear icon near the top right). In the section titled Connection Settings there is an option for Webservice fetch audio. The default is silence, but you can upload custom music you would like to play during the fetch.

We hope this helps, please let us know if you have any other questions.

Regards,
Plum Support