Plum IVR Support

Hi Support,

We have an application where we are making 18 comparisons using a "Compare Variable" module. But when we run the application its not running at all (even the pages before this "Compare Variable" module page is not run). Is there any limitation for maximum comparisons using a "Compare Variable" module? If yes, then how do we solve it?


Thanks,
Strats.

Hi Strats,

There is a limit in the UI where you won't be able to add more "Compare Variable" modules after 20, which you have not hit. The issue you are experiencing appears to be a bug and the engineers are looking into it. We'll let you know as soon as a patch is deployed.

Thank you,
Plum Support

Hi Strats,

Thus far we have been unable to reproduce the issue you are describing. Could you provide the application name and version that is experiencing this issue? It is likely some other setting within your application that is causing the problem but our engineers need to investigate the application in question to determine the root problem.

Regards,
Plum Support